Privacy Policy

We collect the information you choose to give us, and basic technical information about how the website is used:

• Contact information such as your name, email address, and phone number.
• Business information such as your business name, website address, industry, and the growth challenges you describe.
• Information submitted through forms on this website, including any messages you write and the SMS consent selections you make.
• Website usage information such as pages viewed, referring pages, browser and device type, and similar analytics data collected by our website hosting and analytics providers.

We do not ask for sensitive personal information, and we ask that you not submit it through our forms.

• Responding to inquiries and requests you send us.
• Providing the services you request, including growth audits and related work.
• Scheduling and managing appointments, including confirmations and reminders.
• Sending service-related communications about work in progress or your account.
• Sending marketing communications only where appropriate consent has been provided.
• Improving this website, our services, and the customer experience.

Growth Labs may use cookies and similar tracking technologies to operate and improve our website, understand how visitors interact with our website, measure website performance, and improve the user experience. These technologies may collect information such as browser type, device information, pages visited, referring URLs, and general usage information.

Where applicable, third-party service providers that support website analytics, hosting, communications, or other website functionality may also use cookies or similar technologies in connection with the services they provide to us.

Users can control or disable cookies through their browser settings. Disabling certain cookies may affect the functionality or performance of portions of the website.

Information collected through cookies and tracking technologies is handled in accordance with this Privacy Policy.

SMS consent is collected separately from the rest of the form through an explicit, unchecked opt-in checkbox. Providing your phone number alone does not constitute consent to receive marketing SMS messages. Informational and marketing SMS consent are recorded separately, based only on the checkbox or checkboxes you voluntarily select.

Marketing SMS consent is optional and is not a condition of purchasing any service. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out of further messages, and HELP for assistance.

SMS consent and phone numbers collected specifically for SMS communication purposes are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

This does not prevent disclosure to the service providers we use to deliver SMS communications on behalf of Growth Labs, such as our customer relationship management and messaging platforms, and only to the extent needed to send those messages.

We use third-party providers to operate the business, including website hosting, database and form storage, email, customer relationship management, scheduling, analytics, and messaging platforms. These providers process information on our behalf and are expected to protect it. We do not sell your information.

Form submissions are stored in a private, access-restricted database and are not publicly viewable. We use reasonable technical and organizational safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We keep submitted information for as long as needed to respond to your request, provide services, and meet recordkeeping obligations — including records of SMS consent and opt-out requests. You may ask us to delete information we no longer need.

You may ask us to review, update, or delete the information you submitted by contacting us. You can unsubscribe from marketing email using the link in those messages, and opt out of SMS messages by replying STOP. Opting out of marketing messages does not prevent you from using this website or requesting Growth Labs services.

This website and our services are intended for businesses and adults. We do not knowingly collect information from children.

We may update this policy as the website and services evolve. The date at the top reflects the most recent update.

Growth Labs, operated by Zachary Ferguson. Questions about this policy or your information can be sent to zach@growthlabsai.com.